Legal

Cancellation Policy

This page explains what happens if a lesson needs to be cancelled or moved, by either side.

Last updated 1 January 2026

Notice period

TODO: confirm final wording with the tutor before launch. State the minimum notice required to cancel or reschedule without charge (for example, 24 hours).

Late cancellation

TODO: confirm final wording with the tutor before launch. State what is charged for a cancellation inside the notice window or a missed lesson.

Rescheduling

TODO: confirm final wording with the tutor before launch. State how many times a lesson can be moved and how to request it.

Refunds

TODO: confirm final wording with the tutor before launch. State the refund position for prepaid lessons.

Late arrival

TODO: confirm final wording with the tutor before launch. State whether lessons still end at the scheduled time if a student arrives late.

Group lessons

TODO: confirm final wording with the tutor before launch. State any rules specific to small-group sessions (for example, sessions run regardless of individual absences).

Cancellations by the tutor

If a lesson has to be cancelled by the tutor, it is rearranged at no cost, or refunded if prepaid.